The Participation Problem: Rethinking How Planners Hear—and Reach—the Communities They Serve
The public hearing, long the cornerstone of democratic planning practice, is failing the communities it was designed to serve—systematically elevating the voices of the organized and the available while marginalizing the residents whose lives are most directly shaped by planning decisions. A new generation of participatory tools and methods is emerging to address that deficit, and planning professionals have both the opportunity and the obligation to lead the transition.